Shipping and Returns

Returns, Exchanges & Warranty Claims

Shipping and Returns, Most orders will be shipped within 24 hours via UPS/USPS to locations in the United States and Canada. Orders shipping to Alaska and Hawaii will ship USPS Priority or Express Mail. All goods are inspected and carefully packed when shipped. If shipping damage occurs all claims must be made with carrier, not with Getaprop, shortages and errors must be reported within 7 days of receiving order.

Each manufacturer will warrant their product individually. Warranty for all products is limited to the actual warranty extended to getaprop.com from their suppliers. The use of this website is solely at your own risk. This website is provided on an “as is” and “as available” basis. Descriptions regarding products are provided for reference only. We advise all clients to check with individual manufactures of products and/or marine mechanics respectively to insure proper fitments.

Inboard propellers and Sailboat propellers are not returnable, as they inventoried in a factory pilot bore and are machined to fit your boat’s shaft size.

Propeller accessories and parts are returnable upon a Return Authorization request; however, they are subject to a 15% restock fee, original shipping charges are not refundable. All returns / exchanges are inspected upon receipt, and additional charges may apply to any item not in “like new” condition.

All Propeller Guards, Stainless, Aluminum or Plastic are not returnable once installed. Please install at your own risk.

All Aluminum Propellers are not returnable once installed.

Back Orders We will contact you via email or phone if your items are back-ordered. If you choose to cancel a back-ordered item, a refund will be issued that is consistent with the original form of payment.

For PowerTech Stainless Propellers Only, if the customer is not satisfied, we use the performance data to determine the appropriate replacement propeller through our 30-day pitch exchange program (Within the first 30 days of ownership, we will exchange a propeller for a propeller of equal value and different pitch for a fee). Prop must be returned to the factory in Shreveport Louisiana at purchaser’s expense, in perfect condition. Any blemishes, dents, dings, scratches and/or damage will be accessed by the factory with the amount to be charged for the repair. This amount will be passed along to the customer for payment or applied to the exchange/restock fee of $50.00. Once PowerTech applies a credit to our account, that credit will then be passed along to the customer’s account less exchange/restock fee and/or any repairs (if required) as designated by PowerTech Propellers.

If you would like to return or exchange an item, please phone or email us.

• Returns must be made within 30 days from the date of purchase
• Products must be returned in original packaging
• Products must be properly packed to avoid damage during shipping
• Customer is responsible for return shipping costs
• Clearly mark the outside of the box with your Return Authorization Number
• Send your package via a traceable method & retain a copy of the tracking number for your reference
• Your refund, minus any restock fee, will be credited to your account within 5 to 7 business days after arrival of goods returned