Shipping and Returns

Shipping, Returns, Exchanges & Warranty Claims


Warranty Claims: Each manufacturer will warrant their product individually. The warranty for all products is limited to the actual warranty extended to getaprop.com from their suppliers. The use of this website is solely at your own risk. This website is provided on an “as is” and “as available” basis. Descriptions regarding products are provided for reference only. We advise all clients to check with individual manufacturers of products and/or marine mechanics respectively to insure proper fitments.


Inboard propellers and Sailboat Propellers: are not returnable, as they are inventoried in a factory pilot bore and are machined to fit your boat’s shaft size.


Propeller Accessories: and parts are returnable upon a Return Authorization request; however, they are subject to a 20% restock fee, original shipping charges are not refundable. All returns / exchanges are inspected upon receipt, and additional charges may apply to any item not in “like new” condition.


All Propeller Guards: Stainless, Aluminum or Plastic are not returnable once drilled or installed. Please install it at your own risk.


All Outboard/Sterndrive Propellers: are not returnable once installed. If ordered by mistake or uninstalled they are subject to a 20% restock fee and all shipping charges are nonrefundable.


PowerTech! Stainless Propellers:  If the customer is not satisfied, we use the performance data to determine the appropriate replacement propeller through our 30-day pitch exchange program (Within the first 30 days of prop ship date from Factory, we will do a 1-Time Exchange for a propeller of equal value and different pitch, for a fee). Prop must be returned to the PowerTech Factory in Shreveport Louisiana at purchaser’s expense, in perfect condition. Any blemishes, dents, dings, scratches and/or damage will be accessed by the factory with the amount to be charged for the repair. This amount will be passed along to the customer for payment or applied to the exchange/restock fee of $75.00 - Per prop Stainless Duo, 425hp, Bravo-2 SS Props have a $125.00 exchange/restock fee. Once PowerTech applies a credit to our account, that credit will then be passed along to the customer’s account less exchange/restock fee and/or any repairs (if required) as designated by PowerTech Propellers. All hub kits including XHS, Flo Torq, or Cushion Lok are not returnable or exchangeable once installed and ran with the propeller. If exchanging or returning a Powertech Propeller please keep the original hub kit that came with the propeller.


Back Orders: We will contact you via email or phone if your items are backordered. If you choose to cancel a backordered item, a refund will be issued that is consistent with the original form of payment to the original purchaser.


Custom Duties/Fees: Customers are responsible for all import custom/duty fees for the country associated with the order.


  • If you would like to return or exchange an item, please phone us at 866-790-7767
  • Returns (if authorized) must be made within 30 days from the date of purchase
  • Products must be returned in original undamaged packaging
  • Products must be properly packed to avoid damage during shipping
  • Customer is responsible for return shipping costs
  • Clearly mark the outside of the box with your Return Authorization Number (if required)
  • Send your package via a traceable method & retain a copy of the tracking number for your reference
  • Your refund, minus any restock fee, will be credited to your account within 7 to 10 business days after arrival of goods returned.