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Shipping and Returns, Orders will be shipped via UPS to locations in the United States and Canada. Orders shipping to Alaska and Hawaii will ship USPS Priority Mail. All goods are inspected and carefully packed when shipped. If shipping damage occurs all claims must be made with carrier, not with Getaprop, shortages and errors must be reported within 7 days of receiving order.
Inboard propellers are not returnable, as they inventoried in a factory pilot bore and are machined to fit your boat’s shaft size.
Propeller accessories and parts are returnable upon a Return Authorization request; however, they are subject to a 15% restock fee, original shipping charges are not refundable. All returns / exchanges are inspected upon receipt, and additional charges may apply to any item not in “like new” condition.
Back Orders We will contact you via email or phone if your items are back-ordered. If you choose to cancel a back-ordered item, a refund will be issued that is consistent with the original form of payment.
For PowerTech Stainless Propellers Only, if the customer is not satisfied, we use the performance data to determine the appropriate replacement propeller through our 30-day pitch exchange program (Within the first 30 days of ownership, we will exchange a propeller for a propeller of equal value and different pitch for a fee). Prop must be returned to the factory in Shreveport Louisiana at purchaser’s expense, in perfect condition. Any blemishes, dents, dings, scratches and/or damage will be accessed by the factory with the amount to be charged for the repair. This amount will be passed along to the customer for payment or applied to the exchange/restock fee of $50.00. Once PowerTech applies a credit to our account, that credit will then be passed along to the customer’s account less exchange/restock fee and/or any repairs (if required) as designated by PowerTech Propellers.