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Home -> Shipping & Returns

For Shipping Outside of the United States, Please Call (866-790-7767) or Fill Out Our International Order Form for a Shipping Quote!
SHIPPING AND RETURN: Orders will be shipped via UPS to locations in the United States and Canada. Orders shipping to Alaska and Hawaii will ship USPS Priority Mail. All goods are inspected and carefully packed when shipped. If shipping damage occurs all claims must be made with carrier, not with Getaprop, shortages and errors must be reported within 7 days of receiving order.

Inboard propellers are not returnable, as they inventoried in a factory pilot bore and are machined to fit your boat’s shaft size.

Returns / Exchanges For PowerTech Stainless Propellers Only

For PowerTech Stainless Propellers Only , if the customer is not satisfied, we use the performance data to determine the appropriate replacement propeller through our 30-day pitch exchange program (Within the first 30 days of ownership, we will exchange a propeller for a propeller of equal value and different pitch for a fee). Prop must be returned to the factory in Shreveport Louisiana at purchaser’s expense, in perfect condition. Any blemishes, dents, dings, scratches and/or damage will be accessed by the factory with the amount to be charged for the repair. This amount will be passed along to the customer for payment or applied to the exchange/restock fee of $65.00. Once PowerTech applies a credit to our account, that credit will then be passed along to the customer’s account less exchange/restock fee and/or any repairs (if required) as designated by PowerTech Propellers.

Return / Exchange Fees For PowerTech Stainless Propellers Only

All Stainless Steel Props are subject to a fee of $65.00 each prop if exchanged for a prop of equal value.

All Stainless Steel Props are subject to a fee of $75.00 each prop if returned for credit.

All exchanges for BRAVO II propellers are subject to a $100.00 fee.

All MERCURY propellers are special order and no exchanges or returns will be authorized.

No returns on aluminum outboard propellers.

Please contact our Return Department at 866-790-7767 to request a Return Authorization# PRIOR to returning any items.

All returns / exchanges are inspected upon receipt, and additional charges may apply to any item not in “like new” condition.



PROPELLER WARRANTY: Each manufacturer will support their product warranty individually. Getaprop will facilitate the warranty procedure. In order to make a claim please contact our Customer Service Department at 360-299-8266 for a R.A. (Return Authorization) and shipping instructions. The R.A. must be indicated along with your address on the mailing label and the shipping carton should include your return shipping address, your daytime phone number and the original purchase receipt. Warranty’s do not cover any expense of downtime, haul outs, propeller removal or install, or shipping charges. All returns valid for 90 days.
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